Igniting Workplace Enthusiasm

Graduate Testimonials - Certificate Programs



D._CatherDennis Cather

Director of Sales at an electronic manufacturing company

In 2006, I was a field representative who was given the opportunity to become an account manager.  Although I had no formal management experience, I wanted to be a successful leader.  My company believed in growing its employees and enrolled me in the Leadership Training for Managers Program offered by Dale Carnegie.  In this program, I learned the basic principles of both leadership and management.  In particular, I refined my systems for dealing with different kinds of people.

As my abilities expanded and I demonstrated further capability, I was promoted to Director of Quality Assurance and Process Improvement.  Having gotten significant value from my previous Dale Carnegie experience, I then enrolled in a program based on How to Win Friends and Influence People, the Dale Carnegie Course.  I found this helped to connect even more effectively with people. 

Moving into a more active sales position, I became responsible for growing business with large customers.  Not a person who naturally gravitated towards speeches, I once again turned to Dale Carnegie.  Through High Impact Presentations training, I became fluid at assembling thoughts and portraying them with confidence, poise and professionalism.  Rather than hesitating about opportunities to stand in front of people, I looked forward to them.

In this sales role, I also began reaching out to potential new customers.  Sales, cold calling, and other business development activities can have a negative connotation for many people and I wanted to ensure that I didn’t create that impression of myself or the company.  In Dale Carnegie’s Sales Advantage program, I developed a personal approach that adds value to every interaction with a potential customer. I strove to make the discussion truly worth their time, whether we did business together or not.

As a result of these ongoing studies, I have honed a powerful set of business skills.  My efforts have been recognized and rewarded with an official Certificate in Organizational Leadership and another in High Impact Sales Management from the University of Central Missouri, the alma mater of Dale Carnegie himself.

Today I am the Director of Sales for one of the world’s preeminent providers of message centers and LED lighting.  




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