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FAQ's

FAQ Categories

Company Solutions

Would you come on-site to deliver training?

How do you determine my organization's exact needs?

Is my organization large enough for corporate solutions?

Global

Would you come onsite to deliver the training?

Can you deliver training in multiple locations around the world?

Can I enroll multiple people in different countries into the same program?

Individual

What is the typical dress code for the training?

Will my organization pay for my training?

Where can I find a listing of hotels in the area?

How do I find the address and the directions to the location for my course?

Who is my trainer?

What is the cancellation policy?

Can I earn professional accreditation for these courses?

Teams

Are there corporate or group rates?

Would you come on-site to deliver training?

How does Dale Carnegie deliver training if my team is in numerous locations?

Online Training

Will I need a microphone for the course?

How do I login to the training?

What are the system requirements?

Government

Is Dale Carnegie an approved vendor of the United States Government?

How does Dale Carnegie Training work with local governments?

My agency has multiple locations, how does Dale Carnegie provide training?

Are there specalized trainers for government programs?

Questions And Answers

Company Solutions

Would you come on-site to deliver training?

Dale Carnegie Training can be delivered in various locations to meet the need of our clients. To get more information on on-site training contact a Dale Carnegie Training Consultant 
 
or call our office at 405-947-2111

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How do you determine my organization's exact needs?

Dale Carnegie Training uses a proprietry process called the iMap process. Find out more about the iMap Process
 

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Is my organization large enough for corporate solutions?

Through the iMAP engagement process, Dale Carnegie Training supports organizations in developing solutions to enhance organization results and minimize performance gaps. Contact a Corporate Solutions Consultant
 

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Global

Would you come onsite to deliver the training?

Dale Carnegie Training can be delivered in various locations to meet the need of our clients. To get more information on on-site training contact a Dale Carnegie Training Consultant 

or contact our office at 405-947-2111

 

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Can you deliver training in multiple locations around the world?

From Moscow to New York, from Cape Town to Shanghai we work with you – utilizing the iMap process and the Competency Development System to create a cohesive organization that is aligned to the vision and has the skills needed to drive performance.
 

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Can I enroll multiple people in different countries into the same program?

Dale Carnegie Training's global footprint allows organizations to access the same training events around the world even as individuals. Dale Carnegie Training features numerous programs that are open to the general business public. So even if you are a small organization with a large global presence Dale Carnegie Training can provide a consistent solution. Contact a Global Solutions Specialist.
 

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Individual

What is the typical dress code for the training?

Business casual
 

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Will my organization pay for my training?

Most companies pay for employee development. Check with your supervisor or with your HR person for specific details.
 

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Where can I find a listing of hotels in the area?

Please visit the "Directions" page of this website for a list of hotel recommendations

or contact our office at 405-947-2111

 

 

 

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How do I find the address and the directions to the location for my course?

Please visit the "Directions" page of this website.
 

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Who is my trainer?

All our trainers go through a rigorous certification process. A trainer will be assigned to your program based on their scheduling needs.
 

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What is the cancellation policy?

Transfer Policy*

A registrant may transfer once without a transfer fee. Any additional transfers will be subject to a $75 fee ($25 for one-day seminars). All credits for paid courses and seminars will expire one year after they are issued.

A 5% service fee is attached to any request to change payment from one credit card to another.

Cancellation Policy*

The Dale Carnegie of Oklahoma will provide you with a complete refund if you cancel at least two weeks prior to the start of your course or seminar. Cancellations received less than two weeks prior to the start of a course or seminar are subject to a $150 non-refundable registration fee ($100 non-refundable registration fee for one-day seminars). In fairness to all attendees, students who withdraw after the start of a course and have never attended a scheduled session will be refunded all tuition paid minus the $150 non-refundable registration fee ($100 non-refundable registration fee for one-day seminars). Cancellations received after session two of a course or seminar will not receive any refunds.

Refunds will be issued to the student within 45 days from the date of cancellation.

Attendance Policy:

Dale Carnegie Training is committed to providing you the best possible learning experience.  To ensure you have time to prepare for your session we would recommend you arrive a minimum of 15 minutes prior to the start of your program.  Any participant who arrives more than 30 minutes after the session start will be considered "absent" for that session and will not receive attendance credit.  To successfully complete your program and receive your certificate you must attend a 85% or more of the program sessions for a time phased program. For example if your program is 8 sessions over a period of weeks,  you will need to attend 7 of 8 sessions to successfully complete the program. For 2 and 3 day programs you will need to attend 100% of the sessions to successfully complete

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Can I earn professional accreditation for these courses?

Many of our programs qualify for professional accreditation. Please check the list under "Professional Accreditations" for more information

or contact our office at 405-947-2111

 

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Teams

Are there corporate or group rates?

Dale Carnegie Training offers discounts for groups and certain organizations. Contact us for more details.
 

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Would you come on-site to deliver training?

Dale Carnegie Training can be delivered in various locations to meet the need of our clients. To get more information on on-site training, contact a Dale Carnegie Training Consultant.
 

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How does Dale Carnegie deliver training if my team is in numerous locations?

With 166 offices in over 85 countries – all locally operated – Dale Carnegie Training is the only learning and development organization with a footprint that matches yours.
 
 

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Online Training

Will I need a microphone for the course?

Yes, you will need a PC headset for best audio quality.  Follow the prompts to connect when you join the Adobe Connect session (choosing the Dial-Out option is strongly recommended). A good, clear phone connection is best to make sure you can hear the trainer and producer, and fully collaborate with your fellow participants (a landline is more reliable and clear than a cell phone.) Please do not attend using a speaker phone as this creates difficulties for the presenter, producer, and your fellow participants.
 

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How do I login to the training?

Once you register for a Live Online program, you will receive a welcome email with further information including how to access the Dale Carnegie Digital Learning Portal, login to your session when the date and time arrives, and access any program materials available.
 
If you have registered in advance, you will also receive a reminder email two days prior to your program’s date. After the program concludes, you will also receive a follow-up email.
 
If you find you are not receiving any of these emails, please check your email spam or junk folder as it is possible it was misclassified by your email application.  
 
Customer Support:  855-820-9200
 

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What are the system requirements?

Dale Carnegie Digital’s public Live Online programs use the Adobe Connect platform. This platform is both powerful and easy to use, with a host of features that our designers, trainers, and producers leverage in delivering outstanding Live Online learning experiences. You don’t need to install any bulky software – you connect to your session through a simple link and it opens in your browser.
 
Windows
  • 1.4GHz Intel® Pentium 4 or faster processor for Windows® XP or 7; 2GHz Pentium 4 or faster processor for Windows Vista®
  • Windows XP, Vista, or 7 (32-bit or 64-bit edition with 32-bit browser)
  • 512MB of RAM (1GB recommended) for Windows XP or Windows 7; 1GB of RAM (2GB recommended) for Windows Vista
  • Microsoft Internet Explorer 8, 9, 10, Mozilla Firefox 2.x or 3.x, Chrome
  • Adobe® Flash Player 10.1
Mac OS
  • 500MHz PowerPC® G3 or faster; 1.83GHz Intel Core™ Duo or faster processor
  • Mac OS X 10.4-10.6 or 10.7.2 (Intel); Mac OS X 10.4 (PowerPC)
  • 512MB of RAM (1GB recommended)
  • Mozilla Firefox 2, 3 or later; Apple Safari 2x or later, Chrome
  • Adobe® Flash Player 10.1
Test your system here:
 
 

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Government

Is Dale Carnegie an approved vendor of the United States Government?

Dale Carnegie Training is an approved vendor of the United States Government. Contract No.: GS-10F-0329K For more information visit Dale Carnegie Training GSA
 
 

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How does Dale Carnegie Training work with local governments?

Dale Carnegie Training partners with governments of all sizes to produce measurable results of their workforce or citizens. From projects as large as an entire agency or as small as one individual.
 

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My agency has multiple locations, how does Dale Carnegie provide training?

With 166 offices in over 80 countries – all locally operated – Dale Carnegie Training is the only learning and development organization with a footprint that matches yours.
 
 

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Are there specalized trainers for government programs?

The vast majority of Dale Carnegie Training programs are delivered locally by trainers that are familiar with local culture and have experience working with local and national governments.
 

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300 N. Meridian, Suite 112N, Oklahoma City, OK 73107, US
P:405/947-2111

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Dale Carnegie of Oklahoma offers workplace training throughout the state, including leadership, corporate & management training programs in Oklahoma City.
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